Return and Refund Policy 

Returns Policy

Due to the intimate and hygienic nature of our products, most items are final sale.

Non-Returnable Items

• Adult toys
• Lubricants
• Wellness products
• Any item that has been opened, used, or tampered with

Defective or Damaged Items

If your item arrives damaged or defective:

• Contact us within 48 hours of delivery
• Provide photos or video evidence
• We will offer a replacement or store credit at our discretion

We do not offer refunds for buyer’s remorse, incorrect orders, or dissatisfaction once a product has been opened.

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💰 Refund Policy

Due to the intimate nature of our products, all sales are final unless otherwise stated.

Refund Eligibility

Refunds are only considered if:

• The item arrives damaged or defective
• The issue is reported within 48 hours of delivery
• Proof is provided (photos or video)

Non-Refundable Items

Refunds will not be issued for:

• Opened or used items
• Hygiene-related products
• Incorrect orders placed by the customer
• Change of mind

Refund Method

Approved refunds will be issued as:

• Store credit, or
• Replacement product

Refunds to original payment methods are granted only in exceptional circumstances and at our sole discretion.

Chargebacks & Fraud

Unauthorized chargebacks may result in account suspension and permanent banning from our store.